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We ship to all 50 U.S. states. We also deliver to many international destinations.

Europe (31 countries): Albania, Austria, Belarus, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Faroe Islands, Greenland, Saint Helena, Saint Martin, Vatican City.

Americas (23 countries / territories): Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Caribbean Netherlands, Cayman Islands, Chile, Costa Rica, Curaçao, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Mexico, Peru, Saint Kitts and Nevis, Saint Lucia, Sint Maarten, Turks and Caicos Islands, U.S. Minor Outlying Islands.

Asia & Middle East (5): Malaysia, Maldives, Saudi Arabia, United Arab Emirates, Vietnam.

Oceania (7): Australia, Fiji, New Zealand, Norfolk Island, Papua New Guinea, French Polynesia, French Southern Territories.

Africa (1): Cape Verde.

Once your order has shipped, you'll receive a confirmation email or text containing a link to your tracking information.

If you have lost the email or text and/or have further questions, please contact us at hello@mdaire.com with your order number so we can assist you.

Unopened, unused products may be returned within 30 days of delivery for a refund to your original payment method.

• We only accept the return of products originally purchased through the mdaire.com website. For products purchased from our authorized partners, please contact them directly regarding your return.
• Returned items are subject to inspection. All printed materials, promotional items, accessories, and any original product packaging must be returned unaltered or damaged. If you received a free gift with purchase, the gift must be included in the return, otherwise the cost of the free item will be deducted from the refund.
• MDAIRE is not responsible for return packages that may be lost or damaged in transit.
• Repeated return requests are subject to review. We reserve the right to deny multiple refunds to an individual who has repeatedly returned products.
• Returns that do not meet all policy criteria will not qualify for a refund.
• Refunds exclude original shipping & handling, restocking fees, and return shipping costs.
• International purchases are not eligible for refunds or returns.

Please note: We reserve the right to deny refunds for repeated return behavior or items that do not meet policy criteria.

Most orders are processed within 1-2 business days, provided all items are in stock and payment is verified.

Please note: MDAiRE Skincare doesn't process orders during holidays or weekends. Shipping and processing may take longer during holidays, promotional periods, or high-demand periods. Thank you for your patience.

All Subscribe & Save orders are discounted by 10%. You will receive the same product automatically at your chosen frequency. A minimum commitment of two cycles applies before you can cancel — your original order and your next delivery. If you have any questions, reach out to us at hello@mdaire.com.